Privacy Notice

ADK Intel operates the ADK Intel platform - an AI-assisted operational intelligence and workflow software product. References to "ADK Intel" in this Notice mean the legal entity operating under the ADK Intel name. For privacy questions, contact us via our contact page.

We collect the following categories of personal data:

• Account data: name, email address, login credentials, firm/organization name, role.
• Client and workspace content: information you upload, type, or generate inside the platform (client records, documents, messages, KPIs, notes).
• Usage and telemetry: pages viewed, features used, timestamps, device identifiers, browser type, IP address.
• Support communications: messages you send to support and related metadata.
• Billing data: processed by our payments provider Stripe (see Section 5); we receive limited order metadata such as plan, transaction status, country, and last four digits of the card.

• Provide the service (account creation, authentication, delivering features) - performance of contract.
• Security, fraud prevention, and abuse monitoring - legitimate interests and legal obligation.
• Customer support - performance of contract and legitimate interests.
• Product improvement and analytics - legitimate interests; we minimize and aggregate where possible.
• Service communications (billing notices, security alerts) - performance of contract and legal obligation.
• Marketing communications - consent, which you may withdraw at any time.

Content you submit may be processed by third-party AI model providers to generate the requested output. We do not permit those providers to use your content to train their general models. You are responsible for not uploading sensitive personal data, regulated data, or third-party confidential information into the platform.

We share personal data only with the following categories of recipients:

• Stripe Payments Company (Stripe) - our payment processor and Merchant of Record. Stripe handles checkout, payment processing, billing, tax calculation, invoicing, refunds, and chargebacks. Stripe is an independent controller for payment data it collects directly. See stripe.com/privacy.
• Infrastructure and hosting providers - cloud hosting, database, file storage, and email delivery vendors acting as our processors.
• AI model providers - to generate platform outputs, under data processing agreements.
• Analytics and security vendors - product analytics, error monitoring, and abuse detection.
• Professional advisers - legal, accounting, and audit advisers under confidentiality.
• Authorities - when required by law, regulation, or valid legal process.

We do not sell personal data.

Personal data may be processed in countries outside your own, including the United States. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses or equivalent transfer mechanisms.

We retain personal data for as long as your account is active and for a reasonable period afterward to meet legal, accounting, and security obligations. Workspace content is deleted or anonymized within a commercially reasonable window after account closure unless we are required to retain it. Billing records held by Stripe follow Stripe's retention policy.

Depending on where you live, you may have rights to access, correct, delete, restrict, port, or object to processing of your personal data, and to withdraw consent at any time. To exercise these rights, contact us via the contact page. You may also lodge a complaint with your local data protection authority.

We use appropriate technical and organizational measures - including encryption in transit and at rest, row-level access controls, audit logging, and least-privilege access - to protect personal data. No system is perfectly secure; we encourage strong passwords and prompt reporting of suspected incidents.

We use strictly necessary cookies for authentication and session management, and limited analytics cookies to understand product usage. You can manage cookies through your browser settings; disabling essential cookies will break sign-in.

We may update this Notice from time to time. Material changes will be communicated through the platform or by email. Continued use of the platform after changes take effect constitutes acceptance.

For privacy questions or requests, contact us.